AI-assisted replies
Draft replies grounded in your files, links, and FAQs—then review and send so every message sounds like your team, not a generic chatbot.
Replies that sound like you
Generic AI copy is easy to spot—and easy for prospects to ignore. Jambo Contact pulls from your knowledge base when suggesting replies: uploaded PDFs, crawled help pages, FAQs, and guidance you write for the agent.
The result is a starting draft your team can edit, not a final message blasted without review. You stay in control of tone, accuracy, and what goes out under your brand.
Build a library the whole org trusts
Start small: add a pricing sheet, a services one-pager, and your top ten FAQs. Upload files or paste links; the system chunks and embeds content so retrieval stays relevant as the library grows.
When someone new joins, they inherit the same source material veterans use—fewer "how do we usually answer this?" threads in Slack.
Review before anything sends
Use the communications hub and inbox to triage conversations, open an AI-suggested draft, tweak lines that need a human touch, and approve outbound email when you are ready.
Preview chat in agent settings lets you test tone before a real lead sees it. High-intent messages—enterprise pricing, partnership asks—can still route to a person while routine questions get a faster first touch.
Try it in your workspace
Set up your first form, add a few knowledge sources, and see how routing and drafts work on real submissions.
Create your workspace